Katie Coates, Ph.D., McKinsey & Company
Katie has over 30 years of experience in learning and development, primarily in financial and professional services. She is currently Director of Learning with McKinsey & Company and is responsible for the learning strategy for over 18,000 professionals.
Prior to joining McKinsey, Katie worked for Deloitte for 20 years where she held several leadership positions, including Deloitte Audit Deputy Chief Learning Officer; Learning and Development Operations Leader based in Hyderabad, India; Learning Design Center of Excellence Leader; and Deloitte Consulting Strategy & Operations Learning Leader. She was also the Director of Learning Design at Standard Chartered Bank in Hong Kong.
Katie holds a master’s degree in Instructional Systems Design from Penn State University, and a master’s degree and PhD in Human Development from Fielding Graduate University. Her dissertation research focused on the adoption of performance support solutions in organizations. She lives in the Philadelphia suburbs with her husband Marshall and daughter Lilly.
Scott Schmoldt, United Healthcare
Scott Schmoldt is an Associate Director of Learning at UnitedHealthcare, one of the nation’s largest health insurance providers which is dedicated to improving the value health care consumers receive by reducing the total cost of care, enhancing the quality of care received, improving health and wellness, and simplifying the health care experience. Scott began his journey in the Learning and Development space 17 years ago when he took a role as a technical trainer for Wausau Benefits, a small third-party administrator. He then spent several years in Instructional Design before moving into a leadership role in L&D. Scott is passionate about changing the paradigm that has surrounded traditional learning approaches and believes that learning in the flow of work at the moment of application is how we do it. He’s excited to be a part of the team and committed to growing the workflow learning and performance community.
Seth-Aaron Martinez, Ph.D., Boise State University
Dr. Martinez is an award-winning author whose scholarship focuses on expertise development. This includes the learning design, strategy, and technology use aimed at improving performance. At Stanford University, he consulted with faculty to design MBA and Executive Ed coursework in the Graduate School of Business. At Adobe and Meta (formerly Facebook), he built global training programs and consulted with executive leaders for their training at scale. Currently, he is an assistant professor of Organizational Performance and Workplace Learning at Boise State University, where he directs the Learning Strategy Lab.
Karrie Anderson, U.S. Department of Navy at Naval Air Systems Command (NAVAIR)
Karrie Anderson works for the U.S. Department of Navy at Naval Air Systems Command (NAVAIR). She has worked as an Instructional Designer for 20 years. She was introduced to learning in the flow of work during her master’s degree program, where she studied from Gloria Gery’s book Electronic Performance Support Systems (EPSS). After graduating, she had the opportunity to design and develop her first EPSS in 2004 for the Coast Guard. When the Coast Guard approached her company, they initially wanted a computer-based training program. After listening to their needs, Karrie recommended a more practical solution where inspectors did not have to stop work to go learn. The Coast Guard continued to build and employ EPSSs to support their learners well beyond that initial contract. In 2019, she began another EPSS journey with NAVAIR: branded as a Digital Coach. NAVAIR started with a prototype and has since added eight more Digital Coaches to support learning in the flow of work across NAVAIR. NAVAIR’s Digital Coach journey is just beginning and expected to grow into the future.
Alfred Remmits, Xprtise
Alfred has been the founder of 3 learning companies. In 1986 he was the founder and CEO of SPC Training, which he grew to a Top-3 IT Training company in the Netherlands.
In 2015 Alfred founded Xprtise, which he grew over the past 7 years to a leading Workflow Learning & Performance Technology company with offices in the Netherlands, UK and the US.
Alfred’s focus is on promoting the concept and approach to workflow learning based on the 5 Moments of Learning Methodology into the L&D departments of large and mid-sized organizations in Europe and the US.
Alfred is a regular speaker at learning events on topics like 70-20-10, workflow learning, Performance Support and Adaptive Learning. Alfred has served on many boards, including Microsoft’s Global Learning Advisory Board between 2004 and 2006. Alfred has a master’s degree in social science from the University of Amsterdam and lives in the Netherlands.
Patrick Dunlap, tt-s
Patrick has been involved with workflow learning from the early days of electronic performance support systems. He started his journey at RWD Technologies where he held a number of positions including head of a custom development software practice focused on building intuitive graphical interfaces that interfaced with older IBM mainframe applications. Patrick has also held sales, international operations, and partner management roles with RWD. Following the spin-off of RWD’s software business into ANCILE Solutions, Patrick was responsible for global sales, professional services, and partnerships with organizations such as SAP. Patrick joined the German software company tts in 2016 and is responsible for Sales & Operations in the Americas and portions of Western Europe. He has worked with some of the world’s largest companies to help solve their workflow learning challenges and is excited to be part of the workflow learning and performance community.
Erin De beuckelaer, Janssen Pharmaceuticals (J&J)
Erwin De beuckelaer works at Janssen Pharmaceuticals (J&J) as Director Innovative Capabilities. He brings innovation to the space of Quality & Compliance. Erwin’s mission is to make complicated things as simple as possible, while thoroughly understanding the complexities of today’s business challenges.
Within the workflow learning field, his interest is how to integrate performance support thinking into regulated environments that work under a quality system. He is also an advocate for human-centered design and design thinking. His background is in business communication and user experience design.
Last but not least, he’s truly passionate about mountainbiking and digital health. So, when you meet him, ask him how he’s tracking his personal health at that time or what the latest track he was riding.